Privacy Policy
Effective Date: 01 March 2025
1. Introduction
Samu Giken Malaysia Sdn. Bhd. (“we,” “our,” “us”) is committed to safeguarding your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in compliance with the Malaysia Personal Data Protection Act (PDPA) 2010.
2. Information We Collect
We may collect and process the following personal data:
- Personal Identification Information: Name, address, email address, phone number.
- Payment Information: Credit/debit card details and billing addresses.
- Technical Data: IP address, browser type, and browsing behavior on our website.
- Marketing and Communication Data: Preferences in receiving marketing materials and communication history.
3. How We Use Your Information
Your personal data may be used for the following purposes:
- Order Processing: To process and deliver your orders, including managing payments and refunds.
- Customer Support: To respond to your inquiries and provide after-sales support.
- Marketing: To send you information about our products, services, and promotions, subject to your consent.
- Improvement of Services: To analyze data for improving our website, products, and services.
4. Disclosure of Your Information
We may share your personal data with:
- Third-Party Service Providers: Such as payment processors and delivery companies, solely for the purpose of fulfilling your orders.
- Legal Obligations: When required by law to disclose your personal information.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the new entity.
5. Data Security
We implement appropriate security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction.
6. Your Rights
Under the PDPA, you have the right to:
- Access: Request access to the personal data we hold about you.
- Correction: Request correction of any inaccurate or incomplete data.
- Withdrawal of Consent: Withdraw consent to the processing of your personal data.
To exercise these rights, please contact us at hello@samugiken.com.
7. Cookies
Our website uses cookies to enhance user experience. You can control the use of cookies through your browser settings.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Email: hello@samugiken.com