Terms & Conditions

^{Effective Date: 01 March 2025}

1. Introduction

Welcome to Samu Giken’s online store. By accessing or using our website, you agree to comply with and be bound by these Terms and Conditions. If you do not agree with any part of these terms, please refrain from using our website.

2. Intellectual Property Rights

All content on this site, including but not limited to images, designs, logos, text, and videos, is the property of Samu Giken and is protected by applicable intellectual property laws. Unauthorized use of any content is prohibited.

3. User Comments and Feedback

We welcome user comments and feedback. By submitting any content to us, you grant Samu Giken a non-exclusive, royalty-free, perpetual, and worldwide license to use, modify, and publish such content. You are responsible for ensuring that your submissions do not violate any third-party rights or contain unlawful material.

4. Product Information and Accuracy

While we strive to provide accurate product descriptions and images, we cannot guarantee that all information is entirely free of errors. Product colors may vary due to monitor settings. We reserve the right to correct any inaccuracies and update information without prior notice.

5. Pricing and Payment

All prices are listed in Ringgit Malaysia (RM) and are subject to change without notice. Payments can be made through various methods, including Visa, MasterCard, E-Wallet and online payment systems. All payments are subject to validation checks and authorization by your card issuer.

6. Warranty

Most items are covered by warranty as mentioned in the product details. Coverage, exclusions, and the claim process are subject to the [Warranty, Shipping & Return/Refund Policy].

7. Shipping and Delivery

Orders will be processed and shipped within 1 to 3 business days. Delivery times may vary based on location and shipping method selected. Samu Giken is not responsible for delays caused by external factors beyond our control.

8. Returns and Refunds

If you are not satisfied with your purchase, you may return the product within 5 days of the delivery date for a refund or exchange. Items labeled as [Non-Returnable] cannot be returned. Products must be returned in their original condition and packaging, subject to our Return Policy.

9. Limitation of Liability

Samu Giken shall not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use our products or website. Our total liability shall not exceed the amount paid for the product in question.

10. Indemnification

You agree to indemnify and hold Samu Giken harmless from any claims, damages, or expenses arising from your use of the website or violation of these Terms and Conditions.

11. Links to Third-Party Sites

Our website may contain links to external sites that are not operated by us. Samu Giken has no control over the content and practices of these sites and cannot accept responsibility for their respective terms and policies.

12. Modifications to Terms and Conditions

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on this page. Your continued use of the website signifies your acceptance of any revised terms.

13. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of: [Consumer Protection Act 2010, CPA 2010]
[Trade Descriptions Act 2010, TDA 2010]
[Personal Data Protection Act 2013, PDPA 2013]
[E-Commerce Guidelines 2018]
without regard to its conflict of law principles.

14. Contact Information

For any questions or concerns regarding these Terms and Conditions, please contact us at hello@samugiken.com.